Frequently Asked Questions
Everything you need to know about your Shepherd's Fashions experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by destination, but usually arrive within 10-15 business days.
What is your return policy?
We accept returns on unworn, unwashed items with tags attached within 30 days of purchase. Please note that certain sale items may be final sale.
How do I determine the right size for me?
Each product page includes a detailed size guide and fit notes. Since we curate various brands, we recommend checking the specific measurements provided for each garment.
Do you offer international shipping?
Yes, Shepherd's Fashions ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within one hour of placement to request any changes or cancellations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.