Returns & Exchanges
At Shepherd's Fashions, we want you to love every piece you purchase; if you are not completely satisfied, we offer a 30-day return window for a full refund or exchange on all eligible items. Please ensure garments are unworn, unwashed, and still have the original tags attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging and include the packing slip to ensure a smooth processing experience.
- 3.Ship Your Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your returned items, we will issue a refund to your original payment method within 5-7 business days.